Receive Gift!
Yay - surprise gift was sent to you!! It turns out that you need a different size, color, item…
*Based on your order, Some exclusions may apply
Welcome to simple, comfortable, and easy gift exchanges…
Yay - surprise gift was sent to you!! It turns out that you need a different size, color, item…
Receive a store voucher to shop for your exchange item(s) immediately. Your replacement items are sent to you right away - you’re welcome!
Use the supplied return shipping label to send the original miss-picks back to the store.
The gift receiver is asked to verify the order number (in the enclosed packaging) and delivery address zipcode. You are then presented with a screen where the gifted items are displayed and you’re asked to provide the cause of return. You are then given a voucher with the total eligible repurchase amount and asked to shop for replacement items immediately in your store.
The gift giver does not receive any notifications around this process whatsoever. The gift giver will only know about the exchange if the gift receiver volunteers to tell them. A good solution for all types of communities, families, and friend groups.
Purchases exceeding the gift exchange amount are paid for with the store's normal check-out methods.
At the time a shipping label is presented, you are also presented with a unique instant gift exchange voucher code that's easily copied to your clip-board. A link takes you to shop again immediately in the store, where you load up your cart and use the code at checkout as you would any voucher code. Purchases exceeding the gift exchange amount are paid for with the store's normal check-out methods.
It is best if you mail them back as soon as possible, but you have about 10 days to drop those return items in the mail so that they are received in time.